Template library

Reusable scripts and client communication templates.

These templates are starting points. Outreach drafts must be reviewed, personalized, and sent manually.

Outreach templates

Permission-based first messages by niche.

Salon

Hi {owner}, I help salons organize missed appointment inquiries, after-hours messages, and follow-up reminders. Could I send a short audit idea for {business}?

Barber

Hi {owner}, quick idea for {business}: a simple workflow that catches website, Instagram, and phone-note inquiries in one tracker. Want a 60-second demo?

Restaurant

Hi {owner}, I noticed restaurants often miss catering, reservation, and event inquiries when messages are scattered. I can send a simple workflow example if useful.

Property manager

Hi {owner}, I help property teams organize maintenance requests and owner summaries without automating sensitive tenant decisions. Want a quick workflow audit?

Security company

Hi {owner}, I build approval-based workflows for guard notes, daily summaries, and admin follow-up. I can send a demo using fake report data.

Gym

Hi {owner}, I help gyms track membership inquiries, trial follow-ups, and review requests with a simple human-approved workflow.

Cleaning company

Hi {owner}, I had an idea to capture quote requests, assign follow-ups, and summarize open leads each week. Want me to send a quick example?

Repair service

Hi {owner}, I help repair businesses keep quote requests, missed calls, and status follow-ups organized. Could I send a short demo workflow?

Local retail

Hi {owner}, I help local shops track product questions, special orders, and review requests in a simple owner-visible workflow.

Sales call scripts

Short scripts for discovery and common objections.

Discovery call

What happens today when a customer reaches out after hours? Where does that inquiry get saved, who owns follow-up, and what breaks most often?

Pricing explanation

The setup fee covers building and testing the first workflow. The monthly fee covers monitoring, adjustments, and support so it stays useful.

Too expensive objection

That makes sense. The safest starting point is one small workflow with a clear scope. If that is not worth solving now, we should not force it.

Need to think objection

No problem. I will summarize the workflow, price, exclusions, and next step so you can review it without pressure.

Already have a website objection

Good. This does not need to replace your website. We can usually connect to the existing form or add a small intake path.

Can AI really do this objection

The important part is the workflow, not AI magic. AI can help draft and summarize, but owner-approved rules control the system.

What if it breaks objection

Every workflow needs a fallback. We test it, document failure modes, and keep owner notifications visible.

I do not trust automation objection

That is reasonable. The starter system keeps customer-facing actions approved and focuses on tracking, reminders, and visibility.

Proposal templates

Package-specific proposal starters.

Starter

Starter System proposal: inquiry form, approved auto-reply, lead tracker, owner notification, follow-up reminders, weekly summary, and handoff.

Growth

Growth System proposal: Starter deliverables plus review request workflow, quote follow-up workflow, simple dashboard, and monthly optimization.

Ops Pro

Ops Pro proposal: Growth deliverables plus SOP assistant, staff/admin workflow, recurring reports, custom dashboard, and priority support.

Custom workflow

Custom workflow proposal: define one workflow, approved tools, data limits, testing checklist, human approval points, monthly support, and exclusions.

Client emails

Emails to manage delivery without overpromising.

Welcome email

Welcome to the project. I will keep the first workflow scoped, tested, and approval-based. Please review the requested access and copy items.

Information request

To start safely, please send your approved business hours, service areas, contact rules, follow-up timing, and the tool accounts you own.

Project started

The build has started. I will test with fake inquiries first and share the workflow before anything customer-facing is activated.

Test request

Please review this test workflow and confirm the wording, notification recipient, reminder timing, and fallback process.

Handoff

Here is the handoff summary: workflow map, tool links, test results, approved copy, fallback steps, and support process.

Monthly report

This month we reviewed lead counts, open follow-ups, workflow failures, and recommended improvements. No sales outcome claims are included.

Renewal

Your monthly support renews on {date}. Current scope includes monitoring, minor improvements, and monthly review.

Cancellation response

Thanks for the update. I will document the cancellation date, export any available data, and confirm which client-owned tools remain active.

Delivery SOPs

Repeatable delivery checklists.

Onboarding

Confirm scope, tools, approved copy, data limits, owner contact, testing window, and fallback process.

Automation testing

Submit fake inquiries, verify tracker rows, confirm notifications, test reminders, review weekly summary, and document failures.

Handoff

Record Loom, share workflow map, list owners, document how to pause automation, and confirm support boundaries.

Support

Log issue, classify impact, pause risky workflow if needed, test fix, notify owner, document root cause.

Monthly review

Review counts, failures, stale follow-ups, client feedback, copy changes, and upsell opportunities.

Refund/scope control

Compare issue to written scope, identify deliverable gap, propose fix or refund path, and avoid adding unapproved work.

Legal/scope disclaimers

Plain-language scope controls. Not legal advice.

No revenue guarantee

This workflow is designed to reduce missed inquiries and improve follow-up consistency. It does not guarantee revenue, bookings, or sales.

Human approval required

Customer-facing messages, outreach, proposals, sensitive data workflows, and tool changes require client approval before activation.

Client owns tools/accounts

The client owns their accounts, data, and access. TrueGuide does not take ownership of client tools.

Sensitive data excluded

Medical, patient, payment, legal, financial, and other sensitive data workflows are excluded unless a separate compliance review is completed.

Spam compliance reminder

Outreach drafts are for manual review and manual sending only. Do not bulk-send or scrape contacts without compliant consent and review.

Cancellation terms placeholder

Cancellation terms should be confirmed in the written agreement, including renewal dates, data export, and support end date.